Cancellation Policy
In the event you need to rearrange or cancel your appointment please give at least 24 hours’ notice. You can call us on
0151 722 0618 between 8am and 8pm, or email
info@drrez.co.uk outside of opening hours. Existing patients can also cancel their own appointment using the patient portal. A charge of £90 will be applied to appointments cancelled with less than 24 hours’ notice.
Refusal of Treatment
We reserve the right to refuse treatment where our clinicians deem it inappropriate for any reason and the clinician’s decision is final in this regard.
Booking Payment Policy We kindly request that all appointments are paid for within 24 hours of booking. We will send a payment link to your mobile / email. You may also pay via bank transfer if you prefer. At the moment, as part of our COVID-19 procedures, we are not accepting cash payments.
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